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Questions about a phone repair, our postal repair service, prices, or an existing booking? Reach us whichever way suits you — we usually reply the same working day.
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Our London Repair Clinics
Find your nearest fone doctors location and get your device repaired quickly!
Phone Repair Questions Answered Honestly
Everything you wanted to ask before handing over your phone — answered in plain English, without the corporate waffle.
Most iPhone screen repairs at our London Bridge, Canary Wharf and Liverpool Street clinics take between 30 and 60 minutes from the moment you drop your phone off. We hold OEM-grade replacement displays in stock for all current iPhone models at every clinic — no waiting days for parts to arrive. Walk in without an appointment or book a priority slot online to secure your preferred time.
Yes. Our postal repair service covers the whole UK. Pack your device securely, send it using our tracked service, and we will diagnose, repair and return it — usually within 2–3 working days depending on the fault and parts required.
If we cannot fix the reported fault, you do not pay for the repair labour. We will always explain any diagnostic or parts costs before work begins, so there are no surprises on collection or delivery.
Yes. We can provide repair quotes, diagnostic reports and supporting documentation for insurance claims. Once your insurer has reviewed and approved your claim, we can carry out the repair and provide any additional paperwork required.
Yes. Your privacy is important to us. We won’t specifically wipe your device for hardware repairs, but we do always recommend maintaining live back-ups. Our technicians follow strict data-handling procedures and only access what is needed to complete your repair. Plus, whilst we would love to laugh at your silly photos, we don’t really have the time.
Yes. We offer business repair accounts with priority turnaround, consolidated invoicing and dedicated support for companies with multiple devices. Get in touch via our contact page to set up an account.
