No Diagnostic Fees
Know exactly what's wrong before spending a penny.
The Phone Repair Team London Has Trusted Since 2004
fone doctors started with a simple frustration: getting a phone repaired shouldn’t feel like a gamble. Since 2004, we’ve grown into one of London’s most trusted phone repair teams, with over 120,000 devices repaired, three clinics across Central London, and a UK-wide postal repair service that reaches every corner of the country.
We call our stores clinics, our technicians surgeons, and our customers patients, because we treat every device like it matters. Behind the playful name is a serious operation, experienced technicians, quality parts, honest diagnostics and pricing you can see before you commit.
Who We Are?
Here's the Thing...
We’re an independent mobile phone repair company, not a franchise. The people who fix your device are the same people you’ll meet at the counter. Our team handles everything from a routine iPhone screen repair to board level work on water-damaged devices that other shops turn away.
Every day we repair iPhones, Samsung Galaxy phones, Google Pixels, iPads, MacBooks, Apple Watches and more across screens, batteries, cameras, charging ports and water damage.
120,000Devices Repaired
22 YearsIn Business Since 2004
30 MINSAverage Repair Time
2700+Reviews On Trustpilot –
No Fix, No Fee
If we can't repair it, you don't pay.
Same-Day Repairs
Most repairs completed the same day.
Transparent Pricing
No surprise charges halfway through the repair.
Repair, Don't Replace!
Around 80% of a smartphone’s carbon footprint comes from manufacturing alone, and the world generates over 62 million tonnes of e-waste every year.
Choosing to repair your phone instead of replacing it keeps perfectly good tech out of landfill — and money in your pocket. It’s better for you, and better for the planet.
Why repair with fone doctors?
- Trusted By Thousands Across The UK
- Transparent Pricing With No Hidden Costs
- Same-Day Repairs With Fast Turnarounds
- Your data stays on your device during most repairs
- Save money compared to buying a brand new phone
Your Phone Deserves Better Than “A Guy Who Knows A Guy.”
Every repair is handled by experienced technicians who know their way around iPhones, Samsungs, MacBooks, tablets, and just about everything else with a battery and a screen. The people fixing your device are the same people you'll meet in our stores.
Joni
Senior Surgeon — London Bridge
When a repair gets complicated, it usually ends up on Joni’s desk. From board-level faults to water-damaged devices, he’s spent years bringing phones back from the brink and solving problems other repair shops give up on. A word of warning though, he thinks his jokes are brilliant, but the team will tell you otherwise, so please don’t encourage him!
Marty
Cardiologist — London Bridge & Canary Wharf
Marty is the kind of technician who’s seen a bit of everything. Whether it’s a cracked screen, charging issue, battery problem, or a device that refuses to cooperate, he’s known for fast diagnostics, attention to detail, and getting repairs done right the first time. Please don’t be fooled by his calm demeanour and his speed - he’s a hard man to pin down and is always desperate to get out of the lab and on to the next call-out repair!
Faisal
Head Surgeon (Across all Clinics)
While the team focuses on repairs, Faisal focuses on the people behind them. As Head Surgeon, he oversees patient care across all clinics, ensuring every repair is handled with professionalism, transparency, and the level of service customers expect when trusting us with their devices. He claims to be the hardest-working member of the team, but we all know that he’s just eating Jaffa Cakes all day long - we’ve got empty boxes all over the lab as evidence!
So, Where Are We Located?
Find your nearest fone doctors location and get your device repaired quickly!
Phone Repair Questions Answered Honestly
Everything you wanted to ask before handing over your phone — answered in plain English, without the corporate waffle.
Most iPhone screen repairs at our London Bridge, Canary Wharf and Liverpool Street clinics take between 30 and 60 minutes from the moment you drop your phone off. We hold OEM-grade replacement displays in stock for all current iPhone models at every clinic — no waiting days for parts to arrive. Walk in without an appointment or book a priority slot online to secure your preferred time.
Yes. Our postal repair service covers the whole UK. Pack your device securely, send it using our tracked service, and we will diagnose, repair and return it — usually within 2–3 working days depending on the fault and parts required.
If we cannot fix the reported fault, you do not pay for the repair labour. We will always explain any diagnostic or parts costs before work begins, so there are no surprises on collection or delivery.
Yes. We can provide repair quotes, diagnostic reports and supporting documentation for insurance claims. Once your insurer has reviewed and approved your claim, we can carry out the repair and provide any additional paperwork required.
Yes. Your privacy is important to us. We won’t specifically wipe your device for hardware repairs, but we do always recommend maintaining live back-ups. Our technicians follow strict data-handling procedures and only access what is needed to complete your repair. Plus, whilst we would love to laugh at your silly photos, we don’t really have the time.
Yes. We offer business repair accounts with priority turnaround, consolidated invoicing and dedicated support for companies with multiple devices. Get in touch via our contact page to set up an account.
